Cookie Policy
Last Updated: 14 May 2025
What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They help the site remember information about your visit — for example, your preferences or which pages you have seen — so that your experience is more consistent and useful on future visits.
Cookies cannot run programmes or carry viruses. They are simply a way for a website and your browser to exchange small amounts of information. You have full control over which cookies you accept, as set out below.
Cookies We Use
Essential Cookies
Always active — cannot be disabled
These cookies are necessary for the website to function. They enable core features such as navigation, security, and form submission. The site cannot operate properly without them.
Duration: Session (deleted when you close your browser) or up to 12 months for security tokens.
Analytics Cookies
Optional
These cookies help us understand how visitors use our website — for example, which pages are visited most often and how people move through the site. This information is used in aggregate form to improve the content and structure of the site. We use Google Analytics for this purpose.
Duration: Up to 26 months. Provider: Google LLC (see google.com/policies/privacy).
Marketing Cookies
Optional
These cookies may be set by advertising partners to build a profile of your interests and show you relevant advertising on other websites. We use these sparingly and only where they may help connect people with the support they are looking for.
Duration: Up to 13 months. Providers: May include Google and similar advertising networks.
Preference Cookies
Optional
These cookies remember choices you have made — such as your cookie consent decision — so you are not asked to repeat them on subsequent visits. Disabling them means your preferences may not be saved between sessions.
Duration: Up to 12 months.
Your Cookie Preferences
You can adjust your preferences at any time using the toggles above. Use the buttons below to accept all optional cookies, decline optional cookies, or save your current selections.
Third-Party Cookies
Some cookies on this website are placed by third-party services. We select these services carefully, but we do not control the cookies they set. The main third-party services that may set cookies on our site are:
- Google Analytics — website usage statistics. Privacy policy at google.com/policies/privacy.
- Google Maps — embedded map on our contact page. Governed by Google's terms of service.
We do not use social media tracking pixels or affiliate advertising networks on this website.
Managing Cookies in Your Browser
You can also manage or delete cookies directly through your browser settings. Select your browser below for step-by-step instructions. Please note that blocking all cookies may affect how parts of this website function.
Google Chrome
- Open Chrome and click the three-dot menu in the top right.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred setting, or click See all site data and permissions to remove specific cookies.
Mozilla Firefox
- Open Firefox and click the menu button (three horizontal lines) in the top right.
- Select Settings, then Privacy & Security.
- Under Cookies and Site Data, click Manage Data to view or delete stored cookies.
- Adjust the Enhanced Tracking Protection level as preferred.
Apple Safari
- Open Safari and click Safari in the menu bar, then Preferences (or Settings on newer versions).
- Click the Privacy tab.
- Select Manage Website Data to review and remove stored cookies by site.
- On iPhone or iPad, go to Settings > Safari > Advanced > Website Data.
Microsoft Edge
- Open Edge and click the three-dot menu in the top right.
- Select Settings, then Cookies and site permissions.
- Click Cookies and site data to manage or clear stored cookies.
- You can also set exceptions for specific websites under Allow or Block.
For mobile browsers, cookie settings are generally found within the browser's settings menu under Privacy or Site Settings.
Your Rights
You have the right to withdraw your consent to optional cookies at any time by adjusting the toggles above or through your browser settings. Withdrawing consent does not affect the lawfulness of any cookie use that took place before withdrawal.
Disabling optional cookies will not prevent you from using this website, though some features may work differently.
If you have any questions about how we use cookies, please contact us at [email protected] or refer to our Privacy Policy for full details.